Shipping & Returns
- $6.50 flat-rate US shipping.
- Shipping done Monday-Friday. No shipping on weekends. Your items will ship in 3-5 days. But likely sooner! You will receive a private message or email letting you know your order has been shipped. You can find your tracking info on your customer page! Please be patient, as USPS is sometimes slow with updating their tracking info.
- FREE local pickup is available in New City, NY (choose option at checkout and contact us for the address.)
- When your order is ready for pick up you will receive an email letting you know. Then you know the deal. Pick up from the box.
Preliminary return policy (until an RMA document is created) will be as follows:
- Returns are eligible for store credit only.
- You MUST PM me within 3 days of receiving the item with your reason.
- Shipping will be your responsibility and MUST include your order number.
- Returns MUST BE unworn, unwashed, free or perfumes/smells, animal hair, with tags still attached.
- Returns will process within 5 days of receiving the item back on my end. You will receive an email when the return has been processed. NO RETURNS will be accepted or approved if I am not notified within 3 days off receipt and if item is not received by me in 7 days.
- Preauthorized waitlist items cannot be cancelled. They are ordered based on your request.
- All deal of the day, clearance and final sale items are NON-RETURNABLE.
- Please fill out the form below to initiate your return (if eligible):